At SproutLoud, we are committed to exceptional service and operational transparency for our customers.

We aim for 99.5% application uptime. A history of our performance in reaching this goal is listed here. In addition, all service interruptions and updates are cataloged here by our Development Operations team.

%
Availability over the past 12 months

July

99.978%

June

99.989%

May

99.984%

April

99.884%

March

99.931%

February

99.982%

January

99.984%

December

99.987%

November

99.991%

October

100.000%

September

99.843%

August

99.942%
Latest Service Notifications
  • Scheduled
  • Partial Impact or Performance Issues
  • Unscheduled
  • Service Disruption
Title
Date
Type
Minutes
Description
Sproutloud Application – Shipping and Tracking API Unavailable July 19, 2021 2:09 pm
30 Shipping and Tracking API Unavailable
Unscheduled Maintenance – Saturday, July 17th July 16, 2021 5:15 pm
60 Database maintenance
Sproutloud Application – Reporting Dashboards Unavailable July 16, 2021 10:16 am
70 Reporting dashboards unavailable
Scheduled Maintenance – Friday, July 16th July 9, 2021 9:23 am
240 Regular system maintenance
SproutLoud Application Service Delays July 6, 2021 11:25 am
180 SproutLoud Application Service Delays
Sproutloud Application – Previews Unavailable July 6, 2021 9:37 am
40 Sproutloud Application - Previews Unavailable
SproutLoud Application – REST API and sluri.us outage June 17, 2021 5:56 pm
27 SproutLoud Application REST API and sluri.us
Scheduled Maintenance – Wednesday, June 16th June 7, 2021 2:33 pm
180 Regular system maintenance
Sproutloud Application – Web Leads (SL Forms) Issues June 4, 2021 1:47 pm
300 Web Leads Delays
Sproutloud Application – Master/Member Search not available May 26, 2021 11:53 am
80 Master/Member Search not available
SproutLoud application – Intermittent errors using API and SSO May 24, 2021 2:57 pm
960 Intermittent errors using API and SSO
Scheduled Maintenance – Saturday, May 22nd May 14, 2021 5:18 pm
480 Regular system maintenance
Unscheduled Maintenance – Saturday, May 8th May 7, 2021 6:09 pm
120 Database maintenance
Scheduled Maintenance – Saturday, May 15th May 6, 2021 5:58 pm
480 Regular system maintenance